Cancellation Policy


Herb’s House Coffee + Company appreciates you pre-booking our unique venue. We pride ourselves on flexible options for workspace, conference room, patio and full venue rentals. To ensure we are able to meet the needs of scheduling for all our customers, we offer the following cancellation policy:



Within 48 hours of scheduled time


No refund

Can rebook as non-refundable rental within 30 days of cancellation.

One week to 48 prior to scheduled time

50% refund

Can rebook with 50% refund policy if rebook is cancelled anytime up to 48 hours prior to scheduled time.

Two weeks to one week prior to scheduled time

90% refund

Outside of two weeks prior to scheduled time

Full refund

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*For questions about your booking or to contact Herb’s House for cancellation, please call 214-207-3301.